1. Accept the terms

to access or use http://www. hearthstorys. By placing an order on , you agree to be bound by these “Terms and Conditions”. If you do not agree, please stop using this website.

2. Qualifications and accounts

You promise that you have full civil capacity (or use it with the consent of your guardian). If you create an account, you are responsible for the security of your account information and login.

3. Product/service information

We will try our best to ensure that the product description, pictures, prices and inventory information are accurate, but errors may occur due to update delays, display differences, etc. We reserve the right to correct errors and update information.

4. Prices, taxes and payment

  • prices are subject to the checkout page.
  • Taxes/duties (if applicable) may be borne by the buyer unless we expressly state that they are included in the price.
  • We process payments through third-party payment processors.

5. Order acceptance and cancellation

  • of your order request do not necessarily constitute a commitment that we must accept; we can cancel the order and refund it due to inventory, risk control, abnormal address, etc.
  • If you need to cancel your order, please contact hearthstory.cn@gmail.com as soon as possible; if the order has already been shipped, it will need to be processed according to the refund policy.

6. Delivery and delivery

  • Delivery and estimated arrival timeIt is only an estimate and does not constitute a guarantee.
  • We shall not be liable for delays caused by force majeure or other reasons beyond the scope of legal requirements.
  • The risk transfer and receipt rules shall be implemented in accordance with applicable laws and logistics terms (which can be supplemented as needed).

7. Returns and refunds

For returns, exchanges and refunds, please refer to our “Refund Policy”, which forms part of these terms.

8. Prohibited behaviors

You must not:

  • use the website in an illegal manner;
  • attempt to invade, interfere with the security of the website or crawl data;
  • infringe our intellectual property rights or the rights of others;
  • publish/disseminate illegal, harmful or fraudulent content.

9. Intellectual property

Unless otherwise stated, the content (text, pictures, trademarks, logos, typography, etc.) on the website belongs to Guangzhou Fireside Culture Co., Ltd. or its licensors. It may not be copied, distributed or used for commercial purposes without permission.

10. Disclaimer

To the extent permitted by law, this website and goods/services are provided “as is”. We shall not be liable for indirect losses, data loss, loss of profits, etc. caused by the use of this website or the purchase of products (unless the law prohibits the exclusion).

11. Liability is limited

to the maximum extent permitted by applicable law, and our cumulative liability does not exceed the amount you actually paid for the relevant order (or a higher amount required by law).

12. Applicable law and Dispute resolution

These terms are governed by Chinese law. The dispute shall be submitted to the Tianhe People’s Court of Guangzhou City, Guangdong Province, China for handling.

13. Changes to the terms

We may update these terms. After the update, the “Effective date” will be posted on this page and updated. Your continued use of the website will be deemed to have accepted the changes.

14. Contact us

If you have any questions about the terms, please contact:hearthstory.cn@gmail.com .

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